FAQ & policies
Everything to know before you arrive.
How do I book a room?
Room reservations are made online on WebRez, Casia Lodge & Ranch's secure reservation system. Use the date bar on this site's pages to jump straight there. Packages, group stays and special requests are handled by email or phone: (509) 416-5463.
What are check-in and check-out times?
Check-in is from 3:00 PM and check-out is by 11:00 AM. Placeholder: times are from third-party listings; the lodge to confirm.
What are your rates?
Rates change with the season and availability and are shown live on WebRez when you enter your dates.
Is breakfast included?
Yes. A complimentary continental breakfast for lodge guests is served daily from 7:30 to 9:30 AM.
When is dinner served?
The Veranda and the Olde English Pub serve daily from 5 to 9 PM (summer hours), with pub happy hour from 3 to 5 PM. Reservations are available through Toast. Placeholder: lodge to confirm fall and winter hours.
Do you have a pool, hot tub and sauna?
The outdoor pool is open May through October, the 10-person hot tub and the indoor sauna are available to guests, and massage is available by appointment.
Is there Wi-Fi and parking?
Yes, free Wi-Fi throughout the lodge and free on-site parking.
Are the rooms accessible?
The Palomino Suite is ADA-accessible. The Terrace, Aspen, Tamarack and Cedar rooms are reached by stairs. Please call us to discuss your needs.
Are children welcome?
Placeholder: the lodge to confirm its policy on children. Some third-party listings describe Casia as adults-only; the lodge's own site does not state this.
Are pets allowed?
Placeholder: pet policy to be confirmed by the lodge.
What is your cancellation policy?
Placeholder: policy to be supplied by the lodge. The terms that apply to a room booking are shown on WebRez before you pay.
Do I need a fishing license?
A Washington fishing license is required for guided fly fishing. Please ask us when you reserve.
How far ahead should I book activities?
Reserve activities by email to activities@casialodge.com or by phone. We recommend booking at least 72 hours ahead, and 48 hours for massage. Placeholder: confirm lead times.
Do you host weddings and corporate events?
Yes. See Weddings & Events, or email events@casialodge.com to schedule a tour. The Cascade Room seats up to 80 and holds up to 120 standing, and full-property buyouts are available.
How do I buy a gift card?
Casia e-gift cards are sold online through Toast. See the Gift cards page.
How do I get to Casia Lodge?
We're at 20556 State Route 20, Twisp, WA 98856. The North Cascades Highway (SR 20 over the pass) is closed in winter; check the WSDOT pass report before you travel.
Policies
- Reservations & payment: Room terms (deposit, cancellation, taxes) are shown on WebRez at booking. lodge to supply summary
- Packages & activities: Subject to availability and seasonal scheduling; prices are per the description and exclude taxes and gratuity.
- Privacy: see our Privacy Policy (draft) and Terms of Use (draft).